TERMS & CONDITIONS
This page states the terms and conditions under which you use the www.thehappygallery.com website. Use of James Andrew Cook website constitutes full agreement with these Terms & Conditions are stated below.
1. PAYMENT FOR GOODS & DELIVERY CHARGES
James Andrew Cook can only supply goods that are ordered online via the website, email, telephone or in person. All payments, including shipping costs, must be paid by credit, debit card or cash if ordered in person. James Andrew Cook will not accept any other form of payment.
James Andrew Cook is not responsible for parcels damaged during shipping.
James Andrew Cook is not responsible for international duties or taxes. All international duties and taxes in relationship to your order are the responsibility of the purchaser.
2. DELIVERY TIMES
Orders are collated weekly. All UK parcels are shipped via the 1st Class Recorded ‘Signed For’ service.
Prices are as stated on the website and are subject to change at any time without notice.
4. THE WARRANTIES
James Andrew Cook is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.
5. LIMITED LIABILITY
Except in relation to liability for death or personal injury James Andrew Cook’s liability for negligence shall be limited to the total value of the transaction. James Andrew Cook shall not be liable for any indirect, consequential, or special losses even if James Andrew Cook has previously been advised of the likelihood of such losses.
6. AVAILABILITY OF THE WEBSITE & GOODS
James Andrew Cook will use all reasonable endeavours to ensure that the website does not have any problems and that the goods displayed are available. However James Andrew Cook cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the case of an ordered item becoming out of stock, items will be allocated on a time-ordered basis and a full refund offered to all excess orders.
7. TYPOGRAPHICAL ERRORS
In the event that a James Andrew Cook item is mistakenly listed at an incorrect price, James Andrew Cook reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. James Andrew Cook reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, James Andrew Cook shall issue a refund in the amount of the incorrect price.
8. INTELLECTUAL PROPERTY RIGHTS
The rights in the designs and content of this website are owned by James Andrew Cook and his associated artists and clients. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.
9. RETURNS & EXCHANGE
All products sold at www.jamesandrewcook.com are verified by James Andrew Cook as the genuine article.
James Andrew Cook is confident you will be satisfied with your purchase however if not, please return the piece within 14 days of receipt. As long as the piece is returned mint within their original packaging alongside original proof of purchase, James Andrew Cook is happy to exchange items purchased in store for store credit.
Shipped artworks can be returned to James Andrew Cook via post and refunded minus the shipping cost. James Andrew Cook cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable system such as a parcel delivery or courier service.
All orders found to be faulty or not as described will be refunded in full.
If you have any problems with your order or wish to cancel/exchange an artworks please contact us to arrange a refund, replacement or exchange. These terms and conditions do not affect your statutory rights as a consumer.
10. PRIVACY & COOKIES POLICY
James Andrew Cook acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and certainly will not sell it to others. For more information about our Privacy and Cookies Policies, please see Privacy & Cookies.
11. RIGHT TO ALTER TERMS & CONDITIONS
The James Andrew Cook website is constantly changing and these terms and conditions may be updated from time to time. James Andrew Cook reserves the right to change the terms and conditions without notice.
12. THIRD PARTY LINKS
In an attempt to provide increased value to our visitors, James Andrew Cook may link to sites operated by third parties. However, even if the third party is affiliated with James Andrew Cook, James Andrew Cook has no control over these linked sites, all of which have separate privacy and data collection practices, independent of James Andrew Cook. These linked sites are only for your convenience and therefore you access them at your own risk.
13. SHIPPING OFFER EXEMPTIONS
Artworks that are not safe to be rolled into shipping tubes and require special flat-packing are not eligible in any free shipping offers. These pieces require additional shipping crate and courier costs as indicated. Please contact the James Andrew Cook directly to gain a quote.
14. GIFT VOUCHERS
Gift Vouchers may be redeemed within 6 months of purchase, against all items on sale.