PRIVACY & COOKIES
James Andrew Cook is committed to protecting your privacy. James Andrew Cook greatly values his customers and aims to create a second to none and safe shopping experience when using the James Andrew Cook website. James Andrew Cook is also committed to ensuring that your privacy is protected.
All the information you provide, including email address, delivery address and credit card details are strictly private and confidential. James Andrew Cook acknowledges that he is bound by the Data Protection Act 1998 and that he will not disclose your details to any third party without your express written consent. As a matter of good practice, he does not share any personal information with anyone and certainly will not sell it to others.
INFORMATION COLLECTED BY OUR WEBSITE
WHAT IS COLLECTED
For the purpose of making an enquiry or placing an order, www.jamesandrewcook.com may collect your name, appropriate contact information including email address, postal address as well as preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
WHAT IS DONE WITH THE INFORMATION COLLECTED
James Andrew Cook collects this information in order to best understand your needs and provide you with more information on products and services as required. Your information may also be stored in a document for internal record keeping. He may use the information to improve our products and services. He may periodically send promotional emails about new products, special offers or other information which he thinks you may find interesting using the email address which you have provided. He may contact you by email, phone or post. He may use the information to customise the website according to your interests.
CONTROLLING YOUR PERSONAL INFORMATION
If you feel at all uncomfortable, you may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look out for a tick box to indicate that you do not want your information to be used by anybody for direct marketing purposes. Of course, if you have previously agreed to James Andrew Cook using your personal information for direct marketing purposes, you may change your mind at any time by emailing James Andrew Cook.
James Andrew Cook will not sell, distribute or lease your personal information to third parties unless he has your permission or is required by law to do so. He may use your personal information to send you promotional information about third parties which he thinks you may find interesting, but only if given express permission. You may request details of personal information which he holds about you under the Data Protection Act 1998, for which a small fee may be payable. If you would like a copy of the information held, please contact James Andrew Cook.
If you believe that information we are holding is incorrect or incomplete, please contact James Andrew Cook as soon as possible. James Andrew Cook will then correct any incorrect information.
James Andrew Cook is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, he have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
James Andrew Cook will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will never store your credit/debit card information on his website. All transactions you make to or receive from him will be processed manually or PayPal. Of course, data transmission over the internet is inherently insecure, and he cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. He will not ask you for your password.
James Andrew Cook website may contain links to other websites of interest. However once you have used these links to leave our site, James Andrew Cook has no control over the externally linked site. Therefore, he cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. In addition, such sites are not governed by this privacy statement. James Andrew Cook always recommends that you exercise caution and read the privacy statement applicable to the website in question.
AN INTRODUCTION TO COOKIES
Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our websites without reintroducing yourself. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The majority of modern web browsers will automatically allow cookies to be placed onto your device. However you can usually modify your browser’s settings in order to prevent any cookies from being placed onto your device. Setting your browser to block cookies may prevent you from taking full advantage of our website.
HOW TO DISABLE COOKIES
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading the following advice posted by Google.
If you are concerned about cookies tracking your movements on the Internet then you may be wish to know about Spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. You call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.